Welcome to www.itsybitsycrochet.com! This Privacy Policy
explains how we collect, use, and protect your personal information when you
use our website and services. By accessing or using our website, you agree to
the practices described in this policy.
This Privacy Policy is formulated in accordance with the
Personal Data Protection Act 2010 (“Act“), which describes how your information
(“Personal Data”) is collected and used and your choices with respect to your
Personal Data. For absolute clarity, any reference to “we”, “our” or “us” in
this Privacy Policy shall include any member of IBC Trading. The following
discloses our information gathering and dissemination practices for this
website, https://itsybitsycrochet.com/.
1) Information
Collected By the Website
Our Websites’ servers do not automatically recognize
specific information about individual users on our Website. In addition, our
servers do not automatically record information regarding a User’s e-mail
address unless the User supplies it.
We collect information about Users during the registration
process for certain parts of our sites; and through the use of cookies. When
you request pages from our server, it automatically collects some information
about your preferences, including your internet protocol (“IP”) address. We use
this to help diagnose problems with our server, and to administer our Website.
The User-supplied information collected through the
registration process is used to improve the content of our sites, or used for our
marketing purposes. It is not shared with other organizations for commercial
purposes unless specifically stated herein.
2) Purpose of
Personal Data Collected
Personal Data that you provide to us voluntarily on our
Website and the other related channels may be processed and/or disclosed to our
Vendors (as hereinafter defined) for the following purposes (collectively,
“Purposes“):
-to direct market our products and/or services to you;
-to understand and analyse our sales, and your needs and
preferences;
-to develop, enhance, market and provide products and
services to meet your needs;
-to enable you to participate in promotions;
-to improve our services;
-to respond to your requests or complaints;
-to send you updates on products, news and event updates,
rewards and promotions, special privileges and initiatives offered by IBC
Trading;
-to comply with any regulatory, statutory or legal
obligation imposed on us by any relevant authority.
We may typically collect the following Personal Data from or
in relation to you:
-Name;
-Phone number;
-Email address;
-Company name;
3) Use and Disclosure
We may disclose your Personal Data within IBC Trading in
accordance with the terms and conditions set out herein.
We are responsible for the Personal Data under our control,
including Personal Data disclosed by us to a Vendor (often referred to as the
data processor and third party service providers). “Vendor” in this Privacy
Policy means in relation to Personal Data, any person or entity (other than our
own employee) who processes the Personal Data on behalf of us and/or who
provide third party services for us. “Processing“, in relation to Personal Data
means for example obtaining, recording, holding or using the Personal Data in
carrying out any operation or set of operations on the Personal Data and/or
providing its respective services to us.
We take every measure to provide a comparable level of
protection for Personal Data should the information be processed by a Vendor.
We use and disclose aggregated non-personally identifying information
collected through the Website as part of our organization’s process of
constantly improving the Website, the products and services offered by IBC
Trading.
4) Storage and
Retention of Personal Data
Your Personal Data shall be stored either in hard copies in
our offices or in servers located in Malaysia. It may be necessary to transfer
your Personal Data to third party services providers based/located outside
Malaysia. By continuing to use the Website, products and/or services of IBC
Trading, you hereby consent to such transfer.
Any Personal Data supplied by you will be retained by us as
long as necessary for the fulfilment of the Purposes stated in paragraph (2)
above or as required to satisfy legal regulatory, accounting requirements or to
protect our interests.
Save and except as provided in paragraph (10) hereof, we do
not offer any online facilities for you to delete your Personal Data held by
us.
5) How Enquiry
Messages Are Being Handled
We may preserve the content of any email that we receive.
Any Personal Data contained in those messages will only be
used or disclosed in ways set out in this Privacy Policy.
The message content may be monitored by our service
providers or employees for purposes including but not limited to compliance,
auditing and maintenance or where email abuse is suspected.
6) Communication or
Utilisation Data
Through your use of telecommunications services to access
our Website, your communications data (e.g. IP address) or utilization data
(e.g. information on the beginning, end and extent of each access, and
information on the telecommunications services you accessed) are technically
generated and could conceivably relate to Personal Data.
To the extent that there is a compelling necessity, the
collection, processing and use of your communications or utilization data will
occur and will be performed in accordance with the applicable data privacy
protection legal framework.
7) Automatic
Collection of Non-Personally Identifiable Data
When you access the Website and/or use of any
product/services offered by IBC Trading, we may automatically (i.e., not by
registration) collect, use and disclose non-personally identifiable data,
including but not limited to information about your Internet browser and
operating system, domain name of the website from which you came, number of
visits, average time spent on the site and pages viewed.
We may use and disclose these non-personally identifiable
data and share it within IBC Trading and/or third parties to inter alia;
monitor the attractiveness of the Website and improve our
performance/product/services/content on an aggregate, anonymize and
non-personally identifiable basis. However, please be assured that this
information is not intended to be used to personally identify you.
For example, we may collect:
-Device information— such as your hardware model, IP
address, other unique device identifiers, operating system version, browser
type and settings, such as language and available font settings, and settings
of the device you use to access our Websites.
-Location information— such as your computer’s IP address,
your mobile device’s global positioning system (GPS) signal or information
about nearby WiFi access points and cell towers that may be transmitted to us
when you use certain services.
8) Security
To protect your personal information, we take reasonable
precautions to make sure it is not inappropriately lost, misused, accessed,
disclosed, altered or destroyed.
The security of your Personal Information is important to
us, but remember that no method of transmission over the Internet, or method of
electronic storage, is 100% secure. While we strive to use commercially
acceptable means to protect your Personal Information, we cannot guarantee its
absolute security.
Cookies. Cookies
are small files that are placed on your computer when you visit the Websites.
Cookies may be used to store a unique identification number tied to your
computer or device so that you can be recognized as the same user across one or
more browsing sessions, and across one or more sites. Cookies serve many useful
purposes. For example:
-Cookies can remember your sign-in credentials so you do not
have to enter those credentials each time you visit a Website.
-Cookies can help us and the Authorized Third Parties understand
which parts of our Websites are the most popular because they help us see which
pages and features users’ access and how much time they spend on the pages. By
studying this kind of information, we are better able to adapt our Websites and
provide you with a better experience.
-Cookies help us and the Authorized Third Parties understand
which advertisements you have seen so that you don’t receive the same
advertisement each time you visit our Websites.
Most browsers accept cookies automatically, but can be
configured not to do so or to notify the user when a cookie is being sent. If
you wish to disable cookies, refer to your browser help menu to learn how to
disable cookies. If you disable browser cookies or flash cookies, it may
interfere with the proper functioning of our websites.
Beacons. We, along
with the Authorized Third Parties, also may use technologies called beacons (or
“pixels”) that communicate information from your device to a server. Beacons
can be embedded in online content, videos, and emails, and can allow a server
to read certain types of information from your device, know when you have
viewed particular content or a particular email message, determine the time and
date on which you viewed the beacon, and the IP address of your device. We and
third parties use beacons for a variety of purposes, including to analyse the
use of the Website and products and/or services offered by IBC Trading.
9) Confidentiality
Personal Data held by us will be kept confidential in
accordance with this Privacy Policy pursuant to any applicable law that may
from time to time be in force.
Any questions, comments, suggestions or information other
than Personal Data sent or posted to the Websites, or any part thereof by Users
will be deemed voluntarily provided to us on a non-confidential and
non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit,
publish, broadcast and/or post elsewhere such information freely without
further reference to you.
10) Right of Access
to Personal Data
Under the Act, you have the right of access to your Personal
Data held by us and to request correction of the Personal Data that is
inaccurate, incomplete, misleading or not up-to-date. If you have any questions
regarding this Privacy Policy or if you wish to request access to your Personal
Data or if you wish to correct your Personal Data or if you wish to withdraw
your consent for future marketing communication, you may send your request in
writing to:
IBC Trading at ibcrochet.sales@gmail.com
11) Changes to
Privacy Policy
We reserve the right to amend this Privacy Policy from time
to time without prior notice. Any changes to the Privacy Policy will be
uploaded onto our website and therefore, we encourage you to check/visit the
websites from time to time for any changes on a regular basis.
Last updated: 31st Aug 2023