Please read these terms and conditions carefully before
visiting/accessing our website known as www.itsybitsycrochet.com (“Website”), as they contain binding
legal terms. By visiting/accessing our site, you are deemed to have fully read,
understood and agree to these terms and conditions as may be amended by us from
time to time.
If you do not agree to any of these terms and conditions,
you must cease visiting/accessing our site.
1) Copyright
All content and graphics on this Website under IBC Trading
(hereinafter referred to as “The Company”) are protected by Malaysian copyright
law and international treaties and may not be copied or re-used without the
express permission of The Company, which reserves all rights. Re-use of any of
such content online for any purpose is strictly prohibited. Permission to use
The Company’s proprietary content may be granted on a case-by-case basis.
Please direct your enquiries to ibcrochet.sales@gmail.com
. You may not reproduce, upload, display or distribute the content or material
from the Website whether for commercial or personal purposes without the
express written permission of The Company.
You may not copy or adapt the HTML code that The Company
creates to display pages. It also is covered by The Company’s copyright. The
“look” and “feel” of the Sites are also trademarks of The Company. This
includes but not limited to color scheme, button shapes, layout, and all other
graphical elements.
2) Order terms and conditions
By ordering any products listed on the Website, you agree
that you have read, understand and accept the terms and conditions set forth
below. If you do not agree with any part of these terms and conditions, please
do not order or alternatively, you may contact our customer service officer at
ibcrochet.sales@gmail.com or +6011-2623 0930 for further clarification.
3) Ordering from the Website
When you order our products, you are making an offer to
order, which if accepted by us, will result in a binding contract. We reserve
the right not to accept or process your order without reason.
To place an order with us, you must be over 18 years of age
and possess a valid online banking account issued by a bank acceptable to us.
4) Payment
All payment made through our Website will be processed by
our payment gateway providers. By ordering our products, you agree to abide by
terms and conditions herein contained and the additional terms and conditions
set forth by the payment gateway providers.
You undertake that all details you provide to us for the
purpose of purchasing the products will be correct, that the credit or debit
card, or account or other payment method which you use is your own and that
there are sufficient funds or credit facilities to cover the cost of the
products. We reserve the right to obtain validation of your payment details
before providing you with the products.
5) Products Pricing and Availability
Whilst we try to ensure that all details, descriptions and
prices which appear on this Website are accurate, errors (including processing
errors) may occur. Despite payment made, if we discover an error in the price
or the product which you have ordered is no longer available, we will inform
you of this within three (3) working days from the date of order placement and
give you the option of reconfirming your order or cancelling it. If we are
unable to contact you, we will treat the order as cancelled. If the order is
cancelled and you have already paid for the product, you will receive a
credit for the price of the product which you may use in your next order with
us.
This Website may contain errors or inaccuracies and may not
be complete or current. We therefore reserve the right to refuse to fill any
orders that you may place based on the erroneous or inaccurate information on
the Website, including, without limitation, errors, inaccuracies or out-of-date
information regarding pricing, shipping, payment terms, or delivery policies.
The price of the products displayed on the Website is
excluding additional delivery costs and taxes imposed by the respective
authorities which shall be borne by you separately.
6) Delivery
We require at least one (1) to four (4) working days to process
your order and to ship out the same (via our courier partners) to your shipping
address. We shall not be held responsible for failure or delay to deliver your
order if you have supplied us with an incorrect shipping address. For further
details on delivery or shipment, kindly refer to our Shipping Policy.
It shall be deemed that the products have been duly
delivered to you if there is no report of any losses and/or damages within
forty-eight (48) hours from the date of delivery (“Report“).
We shall replace products that are lost within fourteen (14) days from the date
of the Report.
7) Non-Cancellation of Order
You are not allowed to cancel your order after the order is
successfully placed and paid for.
8) Handmade Nature of
Products
All crocheted items featured on this Website are handmade
with care and attention to detail. Please note that the actual product you
receive may vary slightly from the product images shown on our website. We
strive to provide accurate representations, but the uniqueness of handmade
items means that each piece is one-of-a-kind.
9) Limitation of
Liability
The Company shall not be liable for any indirect,
incidental, special, consequential, or punitive damages, or any loss of profits
or revenues, whether incurred directly or indirectly, or any loss of data, use,
goodwill, or other intangible losses, resulting from:
(i)
your access to or use of or inability to access
or use the service;
(ii)
any conduct or content of any third party.
10) Amendment
The Company reserve the absolute discretion to amend any
terms and conditions contained herein at any time as the Company deem fit and
appropriate and all amendments will be published onto the Website. Your
continued usage of the Website and placement of order will be deemed to
constitute your acceptance of these amendments (if any).
11) Governing
Law
These Terms and Conditions shall be construed in accordance
with and governed by the law of Malaysia and you hereby agree to submit to the
exclusive jurisdiction of the Malaysian courts.
12) Privacy of
Personal Information
Please refer to the privacy policy
(https://itsybitsycrochet.com/privacy-policy/) to view the terms regarding the
use of your information.
13) Contact Us
If there are any questions or concerns regarding this Terms
and Conditions or the consent practices outlined herein, please contact us as
follows:
By e-mail:
ibcrochet.sales@gmail.com
Last updated: 31st Aug 2023